Our head office is located in Surrey, British Columbia, Canada. Our leather products are handcrafted in Pakistan by our skilled manufacturing partners and shipped worldwide with full transparency.
We currently ship orders across Canada and the United States. All orders are processed carefully to ensure safe and timely delivery.
Standard shipping takes 14–28 business days. Expedited shipping options (where available) typically take 5–10 business days. Please note that delivery times may vary due to customs processing.
We offer simple, transparent shipping rates: Standard Shipping: $29 (Economy) Expedited Shipping: $39 (Express) No hidden charges.
Delivery time includes processing and transit: Standard Shipping: 14–28 days Expedited Shipping: 5–7 business days
Delivery times are estimates and may vary due to weather, carrier schedules, or customs processing.
Depending on your location, customs duties or taxes may apply and are the responsibility of the customer. We provide all required shipping documents to ensure smooth clearance.
Yes. Once your order is shipped, you’ll receive a tracking link via email so you can monitor your delivery anytime.
We work with trusted fulfillment partners to ensure product quality and reliable delivery for customers in Canada and the US.
Yes. For bulk orders (10+ items), please contact our support team for custom pricing and delivery timelines.
Yes, customers are responsible for any applicable customs duties, taxes, or import fees in their country. We provide all necessary commercial invoices and documentation to assist with clearance.
While delays are rare, they can occasionally happen due to customs clearance or carrier issues. Our support team is always available to assist and keep you updated.
We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. Please contact us before making a return. A 20% restocking fee may apply in some cases.
Absolutely. We use industry-leading 256-bit SSL encryption and trusted payment processors to ensure your information is fully protected.
You can reach us by email at buyerssworld@gmail.com or by phone at 604-719-4771 (Monday to Friday, 9:00 AM – 5:00 PM PST). We aim to respond to all inquiries within 24 business hours.
Orders can be cancelled within 24 hours of placement. After this period, cancellation depends on whether the item has already been processed for shipping.